We support all your IT infrastructures and guarantee you their smooth operation. Using state-of-the-art tools, we proactively manage the monitoring, maintenance and administration of your IT architecture.
Our operational teams are active 7/7 and 24/24. We support your Level 1, 2 and 3 requests and incidents in multiple languages. Each request, incident or problem results in the opening of a tracking ticket, summarised in a report validating our SLA-SLOs.
All our procedures comply with ITIL best practices.